Security managed services for SAP.
Flexible, expert-led support for SAP access management, GRC operations, and audit readiness.
Need dependable day-to-day support for SAP security, GRC operations, user access and privileged access management? We offer scalable, practitioner-led managed services that reduce operational strain, improve compliance, and integrate seamlessly with your internal team.
What we offer: expert SAP security and GRC support, built to scale with you
We provide skilled resources and operational oversight for your SAP security and GRC functions, without the cost, risk, or turnover of traditional staffing or MSP models.
We deploy ready-made SAP security support teams capable of handling all incidents and change requests delivering BAU support and SAP projects like S/4 HANA upgrades.
Core capabilities:
SAP user provisioning & deprovisioning
Segregation of Duties (SoD) analysis and rule maintenance
Role build, maintenance, and testing
GRC Access Controls support (e.g., Firefighter ID, Access Requests)
Daily ticket resolution (e.g., access issues, lockouts, missing roles)
GRC workflows, BRF+ ruleset tuning, and process troubleshooting
Audit and compliance documentation support
Add-on capabilities:
Continuous control monitoring and automation advisory
Support for SAP upgrades, transformations, and carve-outs
Risk remediation and mitigation analysis
“Senior management are impressed with your swift actions and resolution. No other company has ever provided such a quick resolution, its normally a pain to get anything done”
Why clients need us
SAP security teams are overloaded and under-supported
Your SAP security and GRC processes are critical to compliance and continuity but too often, internal teams are bogged down by:
❌ Not being happy with your current MSP
❌ You’ve tried independent contractors but find it hard to have a cohesive team
❌ Never-ending user access tickets and provisioning requests
❌ Audit findings related to access and role design
❌ Limited internal resources for GRC maintenance
❌ Over-reliance on contractors or help desks who don’t know SAP
❌ Escalations from auditors, IT, and the business
❌ Not having in-house skills in the latest SAP technologies
You shouldn’t have to choose between getting through today and preparing for tomorrow.
“The feedback for Pumpkin has been absolutely phenomenal. They fixed 3 long standing issues within the first week”
What makes us different
Not just capacity. Capability that understands SAP
We’re not a call centre or a generic MSP. We’re SAP security and GRC practitioners who provide real outcomes, not just resource cover.
Why our clients stay with us
✅ We’re a ready-made, friendly team who blend seamlessly with the client’s permanent team
✅ Deep SAP GRC and Access Control expertise
✅ Named consultants and consistent delivery
✅ Flexible support models: full-time, fractional, or surge
✅ We work hard on cultural alignment with client teams for harmonious, constructive partnerships
✅ Fast response to issues
✅ Embedded governance and audit support
✅ Strong collaboration with internal IT and business teams
✅ Trusted by audit, valued by SAP teams
Alignment to compliance frameworks
We don’t just support your SAP security, we ensure it stands up to scrutiny.
Our SAP security and GRC services are aligned with globally recognised compliance frameworks including SOX, COBIT, and ISO 27001. From user provisioning, role design and privileged access management to risk rules and Segregation of Duties (SoD) monitoring, everything we do is built with audit readiness and compliance assurance in mind.
Where possible, we go beyond compliance: identifying opportunities to automate risk rule checks, streamline access provisioning, and reduce the manual burden on your GRC and security teams.
We’ve been delivering SAP security and GRC support long before most companies had formal governance frameworks in place and we’ve supported some of the most complex SOX programs in the world. That means when you work with us, you’re not just getting a support provider, you’re gaining a strategic compliance partner with deep, proven expertise in SAP control environments.
Who we help: designed for resource constrained SAP and compliance teams
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SAP security and GRC leads who need more hands-on help
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CISOs, risk leaders, and CIOs focused on reducing compliance exposure
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IT Ops and Basis teams who don't want to carry GRC overhead
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Audit and controls managers preparing for SOX reviews
FAQs
What is a managed service for SAP security and GRC?
A managed service provides skilled experts who take on the day-to-day running of your SAP security and GRC operations, from user access and SoD analysis to ticket handling and audit prep. It’s a flexible alternative to hiring or overloading internal teams.
What’s your role in SAP access management?
Yes. We handle all SAP user provisioning, de-provisioning, and role assignment tasks, ensuring correct access levels, timely removals, and full compliance with internal and external audit requirements.
How does this help with SOX compliance?
We maintain SoD rule sets, support access reviews, monitor control performance, and ensure evidence is captured correctly. Our team helps you stay SOX-aligned and audit-ready year-round. We’ve been around since SOX was first introduced so can trust us to know what we’re doing
Can you help with Segregation of Duties (SoD) conflicts?
Absolutely. We manage SoD rule maintenance, help identify access conflicts, and support mitigation planning, all in line with your GRC Access Controls configuration and compliance goals. All executed with audit and compliance in mind.
What’s the difference between this and an MSP?
MSPs often treat security as ticket processing. We treat it as governance and a business critical activity. Our consultants understand SAP’s risks and frameworks and we solve root causes, not just symptoms. We really care about your outcomes and take it personally if something doesn’t go well.
Is this service suitable for SAP S/4HANA and GRC 12?
Yes. We support SAP ECC, S/4HANA, GRC 10.x and 12.x, including Access Controls and Process Controls. Our team is trained on the latest platforms and works seamlessly across hybrid or cloud environments.
Let’s strengthen your SAP security operations
Talk to us today about scalable, expert-led SAP GRC and security support.